If you need to file a claim, contact Bali Property Insurance (BPI) during office hours. We will assist you with the necessary documents and act as an intermediary between you and the insurance company. Please note that while we support and facilitate the process, the insurance company's claims department makes all decisions and will guide us through each step. Our goal is to simplify the process and assist you as much as possible.

If you need to file a claim and BPI is not open, you can contact the insurance company directly and provide them with the necessary information, including the police report number . We will assist you as soon as we are back in the office. In the meantime, be sure to take pictures and save all documents related to the incident, as they will be important for processing your claim. - Report a claim for OONA Insurance +628170010022 - Report a claim for Zurich Insurance +6281236850833

At BPI, our goal is to make the claims process as easy and quick as possible to help you get your money back if you are entitled to it. However, we do not handle the paperwork for the claim. It is important that you provide all necessary documents as soon as possible. The speed of the process largely depends on how actively you manage your claim and ensure that all required paperwork is submitted promptly.

The minimum amount for a claim and any applicable deductibles depend on the specifics of your claim. Most claims require a minimum level of damage to be eligible for a claim report, and deductibles will apply based on the nature of the claim. Please note that we are not here to determine or advise on the amount you should put on your claim. It is important that all information provided is accurate and based on mutual trust between you, us, and the insurer.

Providing false information or documents in your claim can have serious consequences. The insurer may refuse to process your claim, and there is also the risk of legal action being taken against you. It is crucial to be honest and accurate in all your claim-related information. Please do not underestimate the risks associated with falsifying any details.

Our policy covers a range of damages or losses depending on the type of insurance you have. To track the status of your claim, contact us or the insurance company directly. Immediately after an incident, take necessary actions such as documenting the damage and contacting us or the insurer. Be aware that there are exclusions and limitations in coverage, so please review your policy details carefully. If your claim is denied, you may have the option to appeal the decision. Contact us for guidance on the appeals process.